Viagogo was founded in 2006 in London by Eric Baker, the co-founder of US-based StubHub. It was established to provide an online marketplace that allows consumers to buy and sell tickets to sports, music, theatre and comedy events.
How do I get a refund from Viagogo UK?
In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. Forms must be returned to viagogo 10 working days after receiving them, in order to apply for a refund.
Is Viagogo an Authorised ticket seller?
Viagogo (and other similar websites) are NOT official ticket agents; they provide a platform on which ticket holders or scalpers can re-sell their tickets to other people. These scalping websites are very sophisticated and give you the impression that you are purchasing tickets from the authorised seller.
Are Viagogo tickets authentic?
Our 2022 Transparency Report has landed
viagogo is an online ticket marketplace that enables people to buy and sell tickets to live events. viagogo guarantees every transaction.
Is Viagogo a UK company? – Related Questions
Is there any way to get a refund from Viagogo?
You must provide evidence of correspondence with Viagogo regarding the refund request. Both Viagogo and your bank may ask you to wait until you are refused entry at the event before instigating a refund claim. However, you can use Reason Code 80 to claim a refund for unclear pricing right away.
How do I contact Viagogo for a refund?
Customers can contact us via email using the Help Centre on our website or by emailing us directly to [email protected]. If the enquiry is urgent, we’ll call the customer to discuss it. Alternatively, customers can also call us on our customer support helpline 020 3137 6080.
Can I cancel my ticket and get a refund?
Cancelling a Ticket Reservation or Purchase within 24 hours of Booking. For airline tickets that are purchased at least seven days before a flight’s scheduled departure date and time, airlines are required to either: allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours,
How do I claim against Viagogo?
- Know your rights & collect evidence.
- Contact Viagogo immediately – raise a complaint & request a full refund.
- Contact @viagogo over social media.
- Contact your bank or credit card company asap.
- If you think you’ve been a victim of fraud or criminality.
- Contact Citizens Advice.
- Persevere.
- Do not re-list your ticket!
What is the problem with Viagogo?
Viagogo accused of listing non-existent tickets on behalf of seller linked to firm. The ticket resale website Viagogo has been accused of advertising non-existent gig tickets on behalf of an employee of its sister company StubHub, prompting calls for regulatory and criminal investigations.
Where do Viagogo get their tickets from?
Majority of tickets sold on Viagogo reportedly come from just three traders. New findings show ticketing resale site Viagogo have been selling the majority of festival tickets through just three traders. For individual sellers using the site, less than 10% of tickets get sold.
How do you not get scammed out of tickets?
Here are the best ways to avoid such scams:
- Purchase directly from the venue. The safest way to purchase event tickets is to go directly through the venue, either in person or through their official website.
- Check out the seller.
- Watch out for fake websites.
- Use a safe payment method.
How do I confirm my tickets are real?
The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.
How can I safely buy tickets from someone online?
Purchase the tickets using a credit card or PayPal.
This establishes a digital paper trail between you and the buyer, and you can dispute the transaction later if needed. Also, avoid any unusual payment arrangements, including wire transfers, gift cards and MoneyGrams.
Will PayPal refund money if scammed?
You’re Protected If:
You will be covered by our $0 Liability for Eligible Unauthorized Transactions program. 2. Your order never arrives. All you have to do is log in to your account and open a dispute to get the refund process started.
Can someone steal your bank info through PayPal?
Since payment apps including PayPal use your financial data and personally identifiable information, they’re a common target for hackers and fraudsters who want to commit identity theft or fraud.
Can someone hack your bank account through PayPal?
Once into your account, someone can draw money from any linked account as well as make other unauthorized PayPal accounts in order to make purchases. The way someone gets access to your account is by somehow discovering your password — by guessing it, stealing it or getting it via online “phishing.”
Can you track a scammer?
IP tracing
An IP address can be used to trace the location of the scammer if the IP address is not hidden using a VPN or other means. There are a variety of ways to obtain someone’s IP address.
Can scammer hack my phone?
Malicious links, smishing (text message phishing), and even online dating scams can all give hackers access to your phone — and everything on it.
Can a scammer find me with my phone number?
Your phone number is an easy access point for scammers and identity thieves. Once they know your number, they can use it to send you phishing texts, trick you into installing malware and spyware, or use social engineering attacks to get you to hand over your personal identifying information (PII).
What kind of info does a scammer need?
What they want are account numbers, passwords, Social Security numbers, and other confidential information that they can use to loot your checking account or run up bills on your credit cards. Identity thieves can take out loans or obtain credit cards and even driver’s licenses in your name.