Call Center Numbers
| Calling From | Call Center Number |
|---|
| Ethiopia | +251 116 179 900 |
| Estonia | +372 8807941 |
| France | +33 9 74 59 55 53 |
| Germany | 800 0006062 |
Where is Ethiopian Airlines headquarter?
P.O. Box 1755, Addis Ababa, Ethiopia.
How do I complain to Ethiopian Airlines?
Information about where to direct your written complaint is on our website www.ethiopianairlines.com. We will acknowledge written complaints at least with in 30 days of receipt and we will send a substantive response at least with in 60 days of receiving your written complaint.
How much do Ethiopian Airlines pilot get paid?
How can I contact Ethiopian Airlines? – Related Questions
How much does Ethiopian Airlines pay for hostess?
AIR Hostess salary in Ethiopian Airlines ranges between ₹ 10.8 Lakhs to ₹ 13.8 Lakhs per year. This is an estimate based on salaries received from employees of Ethiopian Airlines.
What is the best way to complain to an airline?
It’s often best to email or write to the airline’s consumer office at its corporate headquarters. DOT requires airlines that fly to, from, or within the United States to state on their websites how and where complaints can be submitted. There may be a form on the airline’s website for this purpose.
What can I say to complain about an airline?
How to write an airline complaint:
- Be polite, specific, and straight to the point.
- Include your frequent flyer number.
- “Sleep on it”.
- Never say, “I will never fly your airline again!” since that gives the airline no incentive to help.
How do I complain about travel?
Send the complaint by recorded or registered post to the tour operator, airline or hotel or log it with your travel agent if you booked in a shop. Keep in mind, however, going direct is generally better than involving the agent as it speeds things up.
How do I complain about an airline refund?
When you first contact your airline, aim to set out your case clearly and concisely. Explain what happened and when, and why you feel you are entitled to receive a payment. Send your claim to the airline’s customer relations department. You can escalate your complaint if you don’t get the result you hoped for.
Why do airlines not refund your money?
Unless a new law is passed, airlines won’t be required to give you a refund if you’re the one canceling. There has not been much progress on federal laws requiring full refunds, but the FAIR Fees Act, which restricts hidden fees during flying, was reintroduced in Congress in December 2021.
Can I get a full refund if I cancel my flight?
No airline offers full refunds back to the form of payment for every ticket purchased. Instead, you must purchase a more flexible fare type or a refundable ticket if you want this privilege. While not all airlines offer refundable fare options, some airlines allow you to purchase an add-on to your ticket.
Will airlines refund your money?
Flight cancellations entitle you to a full refund regardless of the reason, while significant flight changes can also grant you a refund. With updated change and cancellation policies across airlines, you may be able to get a flight credit even on a nonrefundable ticket.
Do I lose my money if I cancel a flight?
Cancelling a Ticket Reservation or Purchase within 24 hours of Booking. For airline tickets that are purchased at least seven days before a flight’s scheduled departure date and time, airlines are required to either: allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours,
Can I get a refund on a flight due to COVID-19?
Due to the ongoing COVID-19 response, you may be eligible for a refund for any flight that has been impacted by the public health emergency.
What does airline pay you if they cancel your flight?
If an airline cancels your flight, it must offer a full refund OR a new flight of the airline’s choosing. It may also owe you some compensation depending on where you’re flying or the reason for the delay. If an airline delays your flight, your airline owes you less.
Why are so many flights getting cancelled?
Contributing factors include: Airline issues, like not having enough staff. Mechanical issues and delays may be compounded by staffing shortages. The Federal Aviation Administration is also experiencing staffing issues.
How many hours does your flight have to be delayed to get compensation?
You’re legally entitled to get compensation if the cancellation is the airline’s responsibility and both the following apply: the replacement flight delays your arrival by 2 or more hours. your flight was cancelled less than 14 days before departure.
What happens if I miss my flight because of a delay?
What happens if a flight is delayed and you miss your connection? If you miss your connection due to a delay, usually the airline is responsible for providing you with a replacement flight to your destination. They will have to book you on the earliest possible flight available.
Is 1 hour enough for connecting flights?
The recommended layover time for domestic flights is normally one hour. However, as previously stated, you may require longer if your flights are booked with two different airlines, if you are traveling to a very busy airport or if you require special assistance.
Do you pay if you miss your flight?
Depending on the airline, travelers may be charged a rebooking fee to get on another flight. Some airlines may also charge the difference in airfare — meaning a missed flight can be a costly inconvenience.